Home Knowledge base HYPERVSN Digital Avatar What analytics are available for the Digital Avatar solution? 
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Knowledge Base

What analytics are available for the Digital Avatar solution? 

The HYPERVSN SmartV Digital Avatar solution provides activity analytics through anonymous Log Reports, which are available as an additional service.

These reports summarise the actions performed with the Digital Avatar over a specific period and include the following details:

● Interaction tracking: Records the specific date and time of engagement, along with session and request numbers.

● Query and response logs: Tracks the exact questions asked by customers and the corresponding answers provided by the avatar.

The reports provide data to help organisations make informed decisions, improve strategic planning, and refine their service offerings.

All data contained within these reports is anonymous and does not include any personal information.

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