Response to COVID-19: letter to HYPERVSN customers
Please note: this page will be updated regularly as the situation evolves.
COVID-19 has been confirmed as a global pandemic by the World Health Organization (WHO) and it continues to spread across the world at a rapid pace.
HYPERVSN keeps closely monitoring the latest updates on the virus, both locally from the UK Department of Health & Social Care and internationally from the WHO.
Spread the message not the virus – FREE COVID-19 content
At HYPERVSN, we believe that the right information in the right place can save lives. Especially when that information is displayed in a way that people simply can’t ignore.
That’s why we have developed new content that displays protective methods to slow down the spread of COVID-19 in 3D! All content is based on public safety recommendations from the WHO and features the global #StayHome hashtag.
This COVID-19 content has already been added to all our existing customers’ content libraries at no charge. If you would like to get our Lockdown content for free and join the fight against the coronavirus and help share this life-saving content with the rest of the world, follow these 3 easy steps:
- Visit this page
- Fill in the request form
- Check your email
Together we can beat this virus, but only if we all play our part. To ensure that even more people are spreading the vital messages in our COVID-19 content, we have developed a special Lockdown offer for customers who want to use our devices as educational signage.
Major company updates
Starting from March 17, our employees switched to working from home. We also suspended business travel and strongly discouraged personal travel.
We are committed to ensuring the health and safety of our employees, while maintaining smooth business operations and delivering high-quality products and services to our clients.
1 - Communication
Now is the perfect time to plan your post Lockdown events and upcoming offline activations – the HYPERVSN Sales, Projects and Design Lab teams are all still here and excited to help you bring your ideas to life. Let’s come back stronger than ever!
Please feel free to send your requests to [email protected] or leave a comment in our LiveChat messenger (you’ll find it in the bottom right corner of this page). One of our team members will be able to get in touch with you shortly.
The HYPERVSN Support team remains available 24/7 to address any of your product activation or assembly questions. Just email [email protected].
Please note that in the upcoming weeks, we are not available on the following office number: +44 (0) 208-0685-32
2 - Product demos
Naturally, there are no offline events or demos planned for the next couple of weeks.
Instead, please refer to our YouTube channel to see HYPERVSN in action.
You can also upload the photos of your office space, store etc. to the online HYPERVSN Viewer tool to see how our solution can fit into your environment and boost your business.
3 - Shipments
Flex, our production facility, and our other service centers have continued their business as usual. Therefore, we do not anticipate any delay in delivering our products and spare parts internationally.
Should anything change, we will keep you updated both on the HYPERVSN blog and our social media channels.
Stay safe, healthy and informed - we are all in this together.