Dmitry Shatkov

Ecommerce Manager

Industry Solutions

I. Phygital is the new black

06 January 2023 • 3 min read
Main page » Industry Solutions » I. Phygital is the new black

Why phygital?

Phygital refers to the combination of physical and digital elements. It is used to describe experiences or strategies that seamlessly integrate both physical and digital elements in order to create a more engaging and convenient user experience. The goal of phygital strategies is to create a seamless and integrated experience for customers across all channels, including in-store, online, and through mobile apps.

Phygital is the new black

Phygital, which refers to the combination of physical and digital elements, has certainly become a buzzword in the retail industry in recent years. As consumers become more connected and accustomed to digital technologies, retailers are looking for ways to leverage these technologies to create more engaging and convenient shopping experiences. Some of the ways that retailers are incorporating phygital elements into their businesses include:



  • Using digital signage and other technologies to enhance the in-store shopping experience
  • Offering online appointment scheduling and “click and collect” options
  • Creating omnichannel customer journeys that are consistent across all channels
  • Leveraging data and technology to personalize the shopping experience

Overall, the use of phygital elements in retail can help create more engaging and convenient shopping experiences for customers, and can also drive sales and customer loyalty. HYPERVSN can help you step into this new era of phygital in retail. And it’s not only about digital signages, but also about multiple tailored solutions for any occasion or industry.



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